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In a company’s call center, customer experience can be negatively impacted if the service provided fails to keep up with competitors. Being unable to access account details or view data appropriately resulted in the company’s inability to clarify or support customer inquiries.
Using Denodo to virtualize customer data, SimplicityBI was able to improve response time as well as provide real-time information. By improving data consolidation and functionality for the company’s representatives, client inquiries were streamlined and dealt with effectively in a timely manner. Offering modern data solutions increased efficiency and improved customer retention as data was organized and easier to navigate.
SimplicityBI can empower a company’s staff by providing them real-time access in order to make informed business decisions. Workplace morale and improved customer retention has directly resulted from the solutions implemented by SimplicityBI.
Growing businesses often encounter challenges to their ability to unify the data of their target acquisitions with existing systems. With increasing growth and acquisition, failing to effectively migrate data resulted in significant delays to development and hindered the company’s business plan.
Using Denodo, SimplicityBI was able to formulate a data extract concept to successfully migrate data into a Salesforce system suited to the client’s needs. Understanding the company’s objectives allowed SimplicityBI to refine the data extract processes and accelerate deadlines.
SimplicityBI has the expertise and resources in house to resolve data migration issues widely experienced across similar industries.
When adopting traditional data architectures to store and generate data reports, companies can often face issues generating reports that are of production quality.
Demonstrating the functionality of a Snowflake data warehouse and WhereScape’s automation capabilities allowed SimplicityBI to provide a cost-effective and efficient solution for the client.
SimplicityBI can provide companies with strategic insights on how data management and data governance rapidly evolve. SimplicityBI can also help companies navigate through developments in data and recommend methods to implement the appropriate changes that can improve a company’s performance.
Operational risks arise when a company has a heavy reliance on Excel produced reports. Reluctancy to embrace traditional data warehouse solutions in order to avoid adding another layer of data aggregation and reduce the need for additional maintenance was also taken into consideration when establishing a solution.
Using Denodo, SimplicityBI was able to virtualize the data from all the source systems and eliminate the need to copy data into a centralized repository. Improving the process in which business reports were constructed reduced the risk of Excel formula errors as well as human error.
SimplicityBI can improve the efficiency of a company’s data process by automating away redundant and menial tasks.
If a company operates within multiple jurisdictions, the company is exposed to numerous regulatory and security requirements. Multinational companies need to be aware of regional compliancy and respond to changing policies accordingly. When conducting investigations in correspondence with private and confidential accounts, security concerns arise if the data is not stored correctly.
Incorporating better data governance tools allows the company to closely monitor who is granted access or able to view additional data. SimplicityBI was able to use Denodo to build data schemas that were better suited to business administrators and created a security schema that controlled access according to user requirements. SimplicityBI was able to address and resolve the company’s data concerns with respect to data security and performance.
Implementing the industry’s best practices improves system performance as well as data governance, therefore better organizing the client’s data warehouse to achieve optimal performance and increase security.
When a company wants to modernize data solutions by adopting a cloud-based approach without the internal resources capable of fulfilling business objectives, SimplicityBI developed a solution to modernize their data.
Implementing cloud-based technologies resulted in data extraction being achieved by migrating their on-premise data to the cloud using WhereScape.
The solution provided the client with a centralized data warehouse to effectively manage their various data sources.
When providing services, it’s in a company’s best interest to track and maintain the health or status of their physical assets. The client wanted to establish a process in which reports would show the totality of their physical assets with a standardized scoring mechanism in order to demonstrate which assets to prioritize in a way that helped technicians provide services more effectively.
SimplicityBI implemented Denodo and Power BI to organize and highlight all the asset health index data from Maximo. SimplicityBI produced enterprise-level reports using Power BI to enhance the understanding and communication of asset health for managers. The creation of these reports increased operational efficiency and functionality.
SimplicityBI was able to transform business objectives into detailed reports that produced desired outcomes by identifying data requirements.
Companies that regularly serve millions of customers widely report that increased capability to drill down on their data is the key to understanding their customers and affords them an advantage over their competitors. Navigating through large volumes of billing data can overload reporting systems and hinder the capabilities with regard to summarized billing receivables. Having multiple billing systems for different customer segments also contributes to the large volume data issues.
SimplicityBI was able to implement an efficient way of aggregating and summarizing large volumes of data. As business growth increases data volume, existing solutions may not be equally scalable.
SimplicityBI can alleviate many companies from the aggravation of overloaded systems and are able to resolve legacy system constraints, providing customers with better insights into their business.
Many companies experience difficulties with data wrangling as it can often be labour intensive. Becoming more efficient may not be possible if you are unable to make use of your data with existing software. If a company is unable to access crucial information within a summarized report, improvements to performance are misjudged as insights regarding underperformance are not displayed within reports. Not having access to important reports in a timely manner hinders a mangers ability to make decisions regarding the progression and advancement of the company.
SimplicityBI delivered an automated reporting solution using Power BI and Snowflake which met the client’s objective to better organize, analyze and visualize their business. Using Power BI and Snowflake, SimplicityBI was able to demonstrate how rapidly the company was able to integrate data from various sources and output business-ready reports.
Providing modernized data solutions demonstrated that the internal reporting processes are no longer subject to trade-offs between timeliness and accuracy.